For Patients

Affordable medications delivered to your home.

Rx Outreach is a nonprofit, mail-order pharmacy helping people access the medications they need—regardless of insurance status. There are no membership fees and no general eligibility application required to use our pharmacy.

No Insurance Required Insured and uninsured patients can use Rx Outreach.
No Membership Fees No subscription or membership is required.
No General Application Just a valid prescription for an available medication.
Free Standard Shipping Listed medication prices include standard delivery.
It’s Easy to Get Started

Three simple steps to use Rx Outreach.

Start by checking whether your medication is available. From there, our team can help you get your prescription to Rx Outreach and prepare your order.

1

Find your medication.

Search our available medication list to see if we carry your prescription, available strengths, and current pricing.

Listed prices include free standard shipping. There are no added membership fees.

2

Start your order.

You can get started in the way that is easiest for you: ask us to transfer a prescription, call our team, or create an online Patient Portal account.

3

We help with the prescription.

Depending on how you get started, our team can work with you, your doctor, or your current pharmacy to help obtain the prescription information needed for your order.

We’ll let you know when your medication is ready to move forward and help answer questions along the way.

A note about special programs: You do not need to meet income or insurance requirements to use Rx Outreach's standard pharmacy services. Some specially funded programs may have separate eligibility requirements; those requirements are identified with the applicable medication or program.
Already an Rx Outreach Patient?

Manage your medications without starting over.

Log in to your Patient Portal to manage your account and request eligible refills, or call our team if you need help with an existing prescription or order.

We’re Here to Help

Have a question about using Rx Outreach?

Whether you’re trying to get started, transfer a prescription, or understand what happens next, you can reach our team in the way that works best for you.

Call Us

Speak with our Patient Contact Center for help with your account, prescription, or order.

314-222-0472
888-796-1234

Email Us

Send our team a non-urgent question. If you are an existing patient, please include your full name and date of birth so we can better assist you.

questions@rxoutreach.org

Read Our FAQs

Find answers about getting started, prescriptions, orders, refills, shipping, payment, and other common questions.

View Frequently Asked Questions →
Medication Safety

Questions or concerns about your medication?

Our pharmacists are available to discuss medication concerns, suspected side effects, or product quality issues.

Report an Adverse Event or Medication Side Effect

Medical emergency? Call 911 immediately.

Have you experienced or observed a suspected problem with your prescription? Concerns that should be reported may include:

  • Unexpected side effects
  • Product quality problems, such as visible product defects
  • Therapeutic concerns, such as noticing a medication does not seem to work the way you expect after a product change
Contact an Rx Outreach pharmacist to discuss your concern:

314-222-0472   or   888-796-1234

Medication Safety & Disposal Information

Have medications you no longer need or that have expired? Proper disposal helps protect children, pets, families, and communities.

The U.S. Food and Drug Administration provides guidance on safe options for disposing of unused medications.

View FDA Disposal Guidance
Contact Hours

When our team is available.

Patient Contact Center

Monday–Thursday
7:00 a.m. – 6:00 p.m. CT

Friday
7:00 a.m. – 5:30 p.m. CT

Pharmacist Consultation Hours

Monday–Thursday
7:00 a.m. – 6:00 p.m. CT

Friday
7:00 a.m. – 5:30 p.m. CT

Saturday
9:00 a.m. – 2:00 p.m. CT