Our Pharmacy Response to the Tornado Crisis
On May 22, 2025, in collaboration with the Governor’s Office, Missouri Board of Pharmacy, and the Department of Health and Senior Services, Rx Outreach launched an Emergency Relief Fund to provide up to a 90-day supply of free medications to tornado-impacted residents. With special emergency waivers in place, pharmacists can immediately issue 30-day supplies, helping ensure continuity of care.
Services are delivered through both Rx Outreach’s nonprofit mail-order pharmacy and Dellwood Community Pharmacy, offering emergency prescription coordination, co-pay assistance, pharmacist-initiated prescribing under emergency protocols, free prescription fills, and local delivery.
Who Can Receive Help & What to Expect
If you were affected by the May 16, 2025, tornado in the St. Louis metropolitan area (Missouri and Southern Illinois), you can receive up to a 90-day supply of medication at no cost. Rx Outreach is a fully-licensed nonprofit mail-order pharmacy based in St. Louis, trusted for affordable and safe access to prescriptions. To get help, call the Relief Hotline now: (314) 222-0472 or 888-796-1234. If you’re 55-65 years old, you may qualify for 12 months of free medications through the “Fill the Gap” program.
"Hi, I just wanted to share the great service that [Rx Outreach and Dellwood Community Pharmacy] did in regards to helping the community get back on its feet in the St. Louis spring storm also known as the tornado that happened May 16, 2025. They reached out and made sure that I got the medication I needed. And they were there for any concerns that I may have had in regards to receiving it since I had been displaced by the tornado, I was put in a hotel by an organization that came to help but [Rx Outreach and Dellwood Community Pharmacy] are amazing, they made sure that their delivery driver delivered my medicine right to me. They called me from my room in the hotel from the lobby and greeted me with my prescription. I was so pleased to see the smile on the delivery man’s face as he gave it to me, and I felt so compelled to smile back at him because I was so grateful thank you again, [Rx Outreach and Dellwood Community Pharmacy]."
J. Coleman, Google Reviews
Pharmacy Response to Tornado Crisis
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We are deeply grateful to Governor Kehoe’s Office, the Missouri Board of Pharmacy and the Department of Health and Senior Services for their swift action to ensure that Rx Outreach can provide these necessary services to residents in need of support.
News Coverage of Our Pharmacy Response to the Tornado Crisis
We’re honored that FOX 2 St. Louis took time to share the story of how Rx Outreach is showing up for our neighbors after the devastating tornadoes in the area — and how we’re working to ensure that access to life-saving medications isn’t another burden for families already facing so much.
Patient Assistance Programs for Generic Prescriptions
Rx Outreach works to break down financial, geographic, and social barriers to affordable medication. We believe everyone deserves access to the medications they need regardless of age, sex, income, ethnicity, immigration status, or where they live.
We are hopeful our patient assistant programs will help us fulfill our mission and provide better wellness outcomes.
Help Us Provide Essential Medications
Your donation will go directly toward helping Greater St. Louis Metro individuals and families get the medications they need to stay healthy during this difficult time. Together, we can bring relief, restore dignity, and ensure no one goes without care.
Why This Matters for Our Community
The tornado was a devastating EF3 tornado that swept through St. Louis on May 16, 2025, leaving widespread damage: over $1.6 billion in damage, impacting 5,000 structures, and tragically taking multiple lives. Amid the devastation, ensuring access to medications helps protect vulnerable individuals and families during a critical time
Take Action — If You Need Help, Act Now
If you’ve been impacted by the recent tornado, getting help is simple. Call (314) 222-0472 or 888-796-1234 to start receiving a free supply of medications right away. When you call, let us know whether you need a 30-day refill, a full 90-day supply, or enrollment in our “Fill the Gap” program for extended support.
And please help us reach others in need by sharing this message with your neighbors! Our pharmacy response to the tornado crisis is making free medications available through both local delivery and mail service.