We’re here to help you find the right next step.
Whether you are a patient with a question, a prescriber sending a prescription, or an organization interested in working with Rx Outreach, our team can help connect you with the right support.
Patient & Pharmacy Support
For questions about prescriptions, refills, orders, your account, or pharmacy services.
314-222-0472 888-796-1234General Questions
For general questions, business inquiries, or help finding the appropriate Rx Outreach contact.
questions@rxoutreach.orgPrescriber Information
Prescribers can send prescriptions electronically or by fax.
Start with the information that fits you.
Our website includes dedicated resources for patients, healthcare providers, and organizations working to improve medication access.
I’m a Patient or Caregiver
Learn how to find your medication, get started with Rx Outreach, manage an existing account, and get help with prescriptions.
Visit Patient Resources →I’m a Prescriber
Find pharmacy identifiers, prescription submission instructions, fax information, and other resources for referring patients.
Visit Prescriber Resources →I Represent an Organization
Learn about clinic partnerships, the Community Partner Network, pharmaceutical partnerships, and other ways to work with Rx Outreach.
Explore Partnerships →Patient Contact Center
Our Patient Contact Center can assist with general pharmacy, account, prescription, refill, payment, and order questions.
Pharmacist Consultations
Saturday availability is for pharmacist consultations.
When will someone get back to me?
Pharmacist Consultation Requests
A pharmacist will return requests for pharmacist consultations within one business day.
Other Voicemail Inquiries
Other voicemail inquiries will be responded to within two business days.
Sending a prescription to Rx Outreach?
Prescribers can send prescriptions electronically through Surescripts or by fax. If you are having trouble locating Rx Outreach in your ePrescribing system, try searching specifically for a mail-order pharmacy.
For complete prescriber instructions and additional pharmacy identifiers, visit our Prescribers page.
View Prescriber InformationPharmacy Information
Maryland Heights, MO 63043
General and business inquiries.
Business & General Inquiries
For general business questions or inquiries that do not relate to an immediate pharmacy matter, email:
Business inquiries are typically responded to within two business days.
If you are a patient emailing us, please include your full name and date of birth so our team can better assist you.
Rx Outreach
3171 Riverport Tech Center Drive
Maryland Heights, MO 63043
Phone:
314-222-0472
or
888-796-1234
Fax:
800-875-6591
Experiencing a medical emergency?
Call 911 immediately. Rx Outreach phone and email channels should not be used for emergency medical assistance.
Looking for a quick answer?
Our Frequently Asked Questions cover common topics including ordering prescriptions, account access, delivery, refills, language support, and who can use Rx Outreach.